Effective date: January 1, 2025
Who we are
Diginext (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://www.diginext.com (the “Website”) or use our services, in compliance with the General Data Protection Regulation (GDPR).
GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
Data Controller
The Data Controller responsible for your personal data is: Diginext (Bijdegelijk BV)
Address: Naarderpoort 2, 1411 MA Naarden, The Netherlands
Email: privacy[at]diginext[dot]com
Purpose
The purpose of this privacy policy (the “Privacy Policy”) is to inform users of our Website of the following:
- Legal Basis for Processing Data;
- Personal Data we collect;
- Use of Collected Data;
- Sharing Collected Data;
- Your Rights as a User; and
- The Website Cookie Policy
This Privacy Policy applies in addition to the Terms and Conditions of our Website.
Legal Basis for Processing Data
Under GDPR, we process your data based on one or more of the following legal bases:
- Consent: When you provide explicit consent for specific purposes.
- Contractual Necessity: To perform a contract or take steps at your request before entering into a contract.
- Legal Obligation: To comply with legal obligations.
- Legitimate Interests: To pursue our legitimate business interests, provided they are not overridden by your rights and interests.
By using our Website users agree they consent to the conditions set out in this Privacy Policy. When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful. You can withdraw your consent by contacting the data protection officer: dpo[at]diginext[dot]com
Personal Data we collect
We may collect and process the following personal data:
a. Data You Provide
- Name, email address, phone number, job title, and company name (e.g., when you contact us or register for services).
- Billing information, including payment details (for services or subscriptions).
b. Automatically Collected Data
- IP address, browser type, device type, and usage data (via cookies and analytics tools).
c. Special Categories of Data
We do not intentionally collect sensitive personal data (e.g., health or religious information). If such data is provided, it will be processed in line with GDPR requirements.
Use of Collected Data
Your personal data may be used for:
- Providing IT services and fulfilling contractual obligations.
- Managing customer relationships and responding to inquiries.
- Sending service updates, newsletters, and relevant promotions (with your consent).
- Enhancing our Website’s functionality and user experience.
Sharing Collected Data
We may share your personal data with:
- Employees: Any member of our organization who reasonably needs access to user data.
- Service Providers: Trusted third-party providers (e.g. Google analytics, cloud hosting).
- Authorities: When required by law or to protect our legal rights.
We ensure all third parties adhere to GDPR-compliant data protection standards.
International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as:
- Standard contractual clauses approved by the European Commission.
- Binding corporate rules or similar legal mechanisms.
Your Rights as a User
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data (“right to be forgotten”), subject to legal obligations.
- Restriction: Restrict the processing of your data.
- Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: Withdraw consent at any time, without affecting the lawfulness of prior processing.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our data protection officer: dpo[at]diginext[dot]com
Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our data protection officer: dpo[at]diginext[dot]com
Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.
The Website Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience and improve our Website’s functionality.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help the website recognize your device and remember your preferences over time.
Types of Cookies We Use
We use the following types of cookies on our Website:
- Essential Cookies
- These cookies are necessary for the Website to function properly (e.g., enabling secure login).
- Performance and Analytics Cookies
- These cookies collect information about how visitors use the Website, such as pages visited and time spent. This helps us improve functionality and user experience.
- Functional Cookies
- These cookies enable enhanced functionality and personalization, such as remembering your preferences or login details.
- Advertising and Marketing Cookies
- These cookies track your browsing activity to deliver targeted advertisements and measure the effectiveness of marketing campaigns.
Managing Your Cookies
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Website.
For detailed instructions on managing cookies, visit www.allaboutcookies.org.
Third-Party Cookies
We may use third-party services, such as Google Analytics, which place cookies on your device. These cookies are subject to the respective third-party privacy policies.
Your Consent
Upon your first visit to our Website, you will be prompted to accept or manage cookie preferences via a cookie banner. By continuing to use our Website, you consent to our use of cookies unless you choose to disable them.
Data Security
We implement robust security measures, including encryption, firewalls, and access controls, to safeguard your data.
Updates to this Policy
We may revise this Privacy Policy periodically. Updates will be posted on this page, and significant changes will be communicated to you.
Contact Information
For any privacy-related concerns or questions:
Email: privacy[at]diginext[dot]com
Address: Naarderpoort 2, 1411 MA Naarden, The Netherlands
You also have the right to lodge a complaint with your local Data Protection Authority if you believe your data has been processed unlawfully.